Shipping policy

Shipping Policy

Processing time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing may take an additional day or two. We will contact you by email if there is a significant delay.

Shipping time
Once your order has shipped, delivery typically takes 5–10 business days, depending on your location within the United States. You will receive a shipping confirmation email with tracking information once your order is on its way.

Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow its progress. Please allow up to 48 hours for the tracking information to update after you receive it.

Delayed or lost packages
If your order hasn't arrived within the estimated delivery window, please contact us at divinelighthome@gmail.com and we'll look into it for you.

Incorrect shipping information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but we'll do our best to help resolve the issue if you contact us promptly.